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Vision of the Bank is to be continually reliable and the most profitable medium-sized bank in Bosnia and Herzegovina.
The vision of the Bank to be reliable and the most profitable medium-sized bank in the banking sector in Bosnia and Herzegovina, present in the biggest cities in the country, focused on high-quality products and services that completely meet the customer needs, primarily of the population and SMEs.
Mission of the bank is the distribution of a large number of standard products through a centralized system that is automated to the furthest extent possible.
The bank shall be recognizable for the standard and simple products, quality of services provided for money, speed of service, accessibility, transparency of operations and simplicity to find the same.