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Nova banka a.d. Banja Luka has been operational in the market of Bosna and Herzegovina since 1999 as one of the first privately owned banks in Bosnia and Herzegovina. Since then until today, the Bank has grown into one of the leading banks in the Republic of Srpska and Bosnia and Herzegovina.

The Bank offers a wide portfolio of traditional documentary business, deposits and savings, payment transactions and money transfer, foreign exchange operations, etc.) but also performs a large number of primarily non-banking activities such as brokerage operations, custodian operations, factoring and forfeiting.

Vision

To be part of the largest domestic banking group that operates simply, safely and responsibly, to be a reliable partner and the Bank of first choice for our clients and employees.

Mission

We are a strong and reliable domestic bank, ready to grow together with its clients and their ideas, but also to support those who are just starting out. We direct our business in a simple, accessible and responsible way, so that care for people and economic progress are woven into our corporate values, and our activities confirm that we are a socially responsible partner of the community.

Values

Values are a set of guiding principles and core beliefs that help people in an organization function together as a team and work toward a common business goal. Values are related to business relationships, employee relationships, customer relationships, and company growth. It is values that unite us and define our culture!

Client care

Client care is our top priority. Through our daily operations, we strive to build long-term good relationships.

Integrity

Moral values and legal duties are important to us. We approach business ethically and professionally. We build relationships based on mutual trust, respecting other people's opinions and attitudes. Agreements are respected.

Employee development

Our employees are the key to successful business! We rely on internal knowledge; your ideas and initiatives are important for us to move forward. We invest in the development of teams and individual development of employees.

Teamwork

Only together can we reach the goal! "A team is not a group of people working together. A team is a group of people who trust each other" Simon Sinek.

Long-term partnership

We strive to establish mutually beneficial, caring relationships based on trust and a desire for mutual success by providing superior customer experience and service.

We provide our services

We are proud to serve more than 200,000 clients

Basic information

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Interni principi i standardi korporativnog upravljanja akcionarskim društvom Nova banka AD Banja Luka

For more information feel free to contact:
0800 500 11