22.02.2024
The new bank follows and supports digital innovations, and has made it possible for Mastercard® payment card users to use the innovative method of contactless payment through the Google Pay™ digital wallet.
Google Pay™ is a digital wallet that enables fast and secure transactions via mobile phones and smart watches (Android devices, Wear OS). With availability in more than 70 countries and territories, it plays a significant role in the competitiveness of the market.
To use the Google Pay™ digital wallet, Nova banka service users are not required to come to the branch and submit a request for use. If they are users of payment cards from the Mastercard program, issued by Nova banka, they can use the service by downloading the Google Wallet™ application from the Google Play store, after which they need to digitize their payment cards. In addition to the above, users can digitize the loyalty cards they own at domestic or foreign retailers that support this service.
Due to its simplicity and speed, the Google Pay™ digital wallet features a great user experience. Users of Nova banka Mastercard payment cards can pay for products and services at POS terminals contactless, i.e. by touching a mobile phone or smart watch to the POS terminal. In order to make a payment, it is not necessary to enter the PIN code of the payment card, it is enough just to unlock the screen of the device. In addition to the above, with a digital wallet, users have the option of withdrawing cash at ATMs marked with contactless card acceptance. Paying on the Internet using Google Pay™, at merchants that support this option, is significantly simplified compared to paying with a physical card, because it is enough for the user to select the Google Pay™ option and enter the card's security code (CVV), without entering additional data.
A key component of the Google Pay™ digital wallet is security, as it protects cardholder data by replacing card numbers with a unique alternative card number or token linked to a dynamic security code, which means that there is no real physical card number involved in the transaction process, thus protecting the data from unauthorized use. Additional security is mandatory device screen protection, i.e. the digital wallet cannot be used if the user does not set protection on the device screen (password, fingerprint, facial recognition, etc.).
Innovation and optimization are only some of the guidelines that guide Nova banka when improving services and implementing new products and functionality, and the key motive for changes is user satisfaction and strengthening of reliability in the use of digital services.